Privacy Policy

Details We Receive Through Local Service Requests

Kentucky Porta Potty Pros may collect your name, phone number, email address, and other contact details when you call, email, or submit a form.

For a rental request, we may receive the service address, delivery notes, event dates, unit preferences, pickup timing, and appointment details. These details help us plan delivery and communicate about your order.

Form submissions may include questions, comments, or information about a home, job site, gathering, or other location in Shelbyville. Payment-related details may be collected through a payment provider rather than stored directly by us.

Our website may also record basic technical information, such as browser type, device details, pages viewed, and general site activity. This information helps us understand site use and fix page issues. We collect only information needed for customer service, scheduling, billing, and website operation.

How Customer Details Support Your Rental

We use customer information to answer questions, prepare quotes, schedule delivery, confirm pickup, and provide porta potty rentals in Shelbyville and nearby areas.

Service details help our team send the right equipment to the correct address at the agreed time. We may use your phone number or email to discuss access instructions, appointment changes, service reminders, and follow-up questions.

Payment information may be processed through a payment provider. We use related records to confirm charges, handle refunds, and maintain accurate account history.

We may review website activity in an aggregated form to improve pages and understand which information visitors find useful. We do not sell, rent, or trade personal information. We share details only with service providers that help with scheduling, payment, website operation, or other requested business tasks, or when disclosure is required by law.

Outside Services That Help Run Our Website

Kentucky Porta Potty Pros may use outside tools for scheduling, payment processing, and website analytics. These providers may receive limited information needed to perform their assigned task.

A scheduling service may handle appointment times, delivery notes, contact details, and service addresses. A payment service may process billing information and transaction records. An analytics service may receive technical details about visits, such as pages viewed, device type, or general location.

Each provider has its own privacy policy and rules for handling information. We do not control those policies, so we suggest reviewing them before submitting information through an outside tool.

We do not add vendor names here unless a specific provider is active on this website. Third-party tools receive only the information needed for their function, subject to the settings and choices available through that provider.

Small Browser Files Used for Site Function

Our website may use cookies or similar browser files to remember basic settings, support page functions, and measure general website activity.

Some cookies help pages load or keep a form working during a visit. Analytics cookies may show which pages receive visits, how long pages are viewed, and whether a page has a technical issue. Reports are used in a general form to improve the website and customer experience.

We do not use cookies for advertising profiles or cross-site ad tracking. We do not use them to follow your activity across unrelated websites for marketing.

You can review, block, or remove cookies through your browser settings. Blocking certain files may affect page functions or form performance. Your browser may also offer private browsing or automatic deletion controls. Cookie settings can differ by browser and device.

How Long Records Remain on File

We keep customer and service records for as long as needed to manage rentals, answer questions, document transactions, support warranty matters, and meet accounting or legal requirements.

Appointment details, delivery notes, payment records, and communication history may remain after a rental ends when they help us confirm what was requested or completed. We review records when they are no longer needed for these purposes.

Form submissions are generally kept until the request is resolved. Some messages may remain longer when they relate to an active account, dispute, payment issue, or legal obligation.

You may ask us to delete personal information. We will review the request and remove eligible data when no valid business, safety, accounting, or legal reason requires continued storage. Deleted information may remain briefly in secure backups before routine removal.

Requests About Your Personal Information

You may ask Kentucky Porta Potty Pros to provide access to personal information we hold about you. You may also request corrections when details are inaccurate or ask us to delete information that is no longer needed.

To make a privacy request, include your name, the information involved, and the action you want us to take. We may need to confirm your identity before completing a request. A request may be limited when records must be kept for billing, safety, fraud prevention, legal duties, or an active service matter.

We will review your message and respond within a reasonable period. This policy may be updated when our website, services, or information practices change.